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Cooling your gel ice eye mask for eyes is as simple as sticking it in the freezer for 20 to 30 minutes before you want to use it. The cool gel ice pack is designed to bring you 20 minutes of soothing coolness. With their placement over the eyes, cheeks, temples, and forehead, masks can bring relief to several ailments. Bring relief to your headaches by slipping on your mask. The coolness can even offer ease for migraine sufferers. Cold treatments are also a remedy for cosmetic reasons. If you suffer from bags under your eyes due to fluid retention, lack of sleep, allergies, or other causes, gel ice packs for eyes formed to fit comfortably over the area are a natural solution. The cool gel can also reduce the appearance of dark circles. It does this by constricting the blood vessels in the skin surrounding your eyes, reducing inflammation.
Thank you for shopping with Adams Med Medical Equipment Trading L.L.C.
We aim to deliver high-quality medical equipment and accessories with safe, fast, and reliable shipping across the UAE.
Shipping Coverage
We currently ship to all locations within the United Arab Emirates including:
- Dubai
- Abu Dhabi
- Sharjah
- Ajman
- Fujairah
- Ras Al Khaimah
- Umm Al Quwain
International shipping is available upon request at the moment.
Delivery Time
Orders are processed within 24 hours (excluding weekends and public holidays).
Normal delivery time:
- Dubai & Sharjah: 1–2 working days
- Abu Dhabi & Other Emirates: 2–3 working days
- Remote areas: 3–5 working days
If delays occur due to courier service or unforeseen issues, we will inform you.
Shipping Charges
- Dubai: AED 10–15
- Other Emirates: AED 15–20
- Free shipping: For orders above AED 300
(Final shipping cost will be shown during checkout.)
Order Tracking
Once your order is shipped, you will receive a tracking number or WhatsApp update from our delivery partner.
Packaging & Safety
All medical products are packaged securely to avoid any damage, leakage, or contamination.
Fragile items or electronic medical equipment will be handled with extra care.
Incorrect Address or Delivery Failure
Please ensure your address, building number, contact number, and location are correct.
If delivery fails due to incorrect information:
- A re-delivery charge may be applied.
Items Not Eligible for Return Shipping
Due to hygiene and safety rules, the following cannot be returned after delivery:
- Nebulizers / Humidifiers
- BP Monitors
- Glucometers
- Thermometers
- Face masks
- Medical consumables (gloves, syringes, bandages, etc.)
- Opened / used medical products
(Refer to our full Refund & Return Policy for more details.)
Cash on Delivery (COD)
COD is available across the UAE.
Customers must be available to receive the order at the scheduled time.
Order Processing
Orders placed before 4 PM are processed on the same day.
Orders placed after 4 PM are processed the next business day.
Customer Support
For shipping-related questions, contact us:
- Phone: +971 56 996 6545
- Email: info@adamsmed.ae
- Working Hours: 9 AM – 9 PM (Monday to Saturday)
Business Address
Shop No. B05,
Owned by Dubai Real Estate Corporation,
Naif Area, Deira, Dubai, UAE
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