Elite Contoured Memory Pillow is a scientifically designed contoured pillow which comes with two different neck heights, allowing it to be used by people of different neck heights. This comfortable pillow gently conforms to the shape of the neck and ensures supreme comfort, which helps to get a better sleep. The breathable plush cover is luxurious and soothing.Construction:It is made up of a high quality memory foam ensures a comfortable and firm support to the neck and the head. Memory foam with excellent viscoelastic properties makes it auto-conform to neck contours, embracing the head and neck softly.The product is covered with two fabric layers. The inner layer is made up of polyester that is durable, lightweight, and moisture-wicking and stops inner foam from dust. The outer removable cover is made up of breathable material which ensures ventilation.Applications:Side SleepersBack SleepersReduce snoringReduce sleep apneaFeatures:Contoured design for two different neck heights.Memory foam takes the shape of head and neckSoft and plush feel gives the supreme comfortEasily foldable to carry and useBreathable cover allows proper ventilationRemovable cove to easily remove and washInstructions:Product to be used for intended use onlyDiscontinue use and seek guidance of a qualified doctor, in case of any neck painMisuse, or improper use of the device can lead to adverse effects and decreased effectivenessFollow instructions mentioned on the box carefully.Dispose in a responsible manner as per hospital guidelines/Country’s regulatory norms.Precaution:Keep foam away from children to avoid biting or swallowingKeep the foam away from moisture Recommendation:Product Care: For cover only

Thank you for shopping with Adams Med Medical Equipment Trading L.L.C.
We aim to deliver high-quality medical equipment and accessories with safe, fast, and reliable shipping across the UAE.

Shipping Coverage

We currently ship to all locations within the United Arab Emirates including:

  • Dubai
  • Abu Dhabi
  • Sharjah
  • Ajman
  • Fujairah
  • Ras Al Khaimah
  • Umm Al Quwain

International shipping is available upon request at the moment.

Delivery Time

Orders are processed within 24 hours (excluding weekends and public holidays).
Normal delivery time:

  • Dubai & Sharjah: 1–2 working days
  • Abu Dhabi & Other Emirates: 2–3 working days
  • Remote areas: 3–5 working days

If delays occur due to courier service or unforeseen issues, we will inform you.

Shipping Charges

  • Dubai: AED 10–15
  • Other Emirates: AED 15–20
  • Free shipping: For orders above AED 300

(Final shipping cost will be shown during checkout.)

Order Tracking

Once your order is shipped, you will receive a tracking number or WhatsApp update from our delivery partner.

Packaging & Safety

All medical products are packaged securely to avoid any damage, leakage, or contamination.
Fragile items or electronic medical equipment will be handled with extra care.

Incorrect Address or Delivery Failure

Please ensure your address, building number, contact number, and location are correct.
If delivery fails due to incorrect information:

  • A re-delivery charge may be applied.

Items Not Eligible for Return Shipping

Due to hygiene and safety rules, the following cannot be returned after delivery:

  • Nebulizers / Humidifiers
  • BP Monitors
  • Glucometers
  • Thermometers
  • Face masks
  • Medical consumables (gloves, syringes, bandages, etc.)
  • Opened / used medical products

(Refer to our full Refund & Return Policy for more details.)

Cash on Delivery (COD)

COD is available across the UAE.
Customers must be available to receive the order at the scheduled time.

Order Processing

Orders placed before 4 PM are processed on the same day.
Orders placed after 4 PM are processed the next business day.

Customer Support

For shipping-related questions, contact us:

  • Phone: +971 56 996 6545
  • Email: info@adamsmed.ae
  • Working Hours: 9 AM – 9 PM (Monday to Saturday)

Business Address

Shop No. B05,
Owned by Dubai Real Estate Corporation,
Naif Area, Deira, Dubai, UAE

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