AV-Heart CareSudden cardiac arrest is the abrupt loss of heart function, breathing, and consciousness. The condition usually results from a problem with your heart’s electrical system, which disrupts your heart’s pumping action and stops blood flow to your body. Using a defibrillator or even CPR – can improve the chances of survival until emergency workers arrive.Comprehensive rescue process assistanceAV-Heart Care provides voice guidance during the entire rescue process, provides personalized intelligent rescue guidance, facilitate users respond quickly and improves rescue efficiencyOpen the lid and power on(When the lid is opened, the AED is automatically power on, and the voice guidance is activated, which immediately guides you on how to operate the AED)Attach electrodes(Attaching the electrode pads on required position following the diagram on it, then the AED will start the heart rhythm analysis immediately)Press the “shock” button(If the AED voice prompts to press the electric shock button, please press the button, and the AED will immediately proceed the shock)

Thank you for shopping with Adams Med Medical Equipment Trading L.L.C.
We aim to deliver high-quality medical equipment and accessories with safe, fast, and reliable shipping across the UAE.

Shipping Coverage

We currently ship to all locations within the United Arab Emirates including:

  • Dubai
  • Abu Dhabi
  • Sharjah
  • Ajman
  • Fujairah
  • Ras Al Khaimah
  • Umm Al Quwain

International shipping is available upon request at the moment.

Delivery Time

Orders are processed within 24 hours (excluding weekends and public holidays).
Normal delivery time:

  • Dubai & Sharjah: 1–2 working days
  • Abu Dhabi & Other Emirates: 2–3 working days
  • Remote areas: 3–5 working days

If delays occur due to courier service or unforeseen issues, we will inform you.

Shipping Charges

  • Dubai: AED 10–15
  • Other Emirates: AED 15–20
  • Free shipping: For orders above AED 300

(Final shipping cost will be shown during checkout.)

Order Tracking

Once your order is shipped, you will receive a tracking number or WhatsApp update from our delivery partner.

Packaging & Safety

All medical products are packaged securely to avoid any damage, leakage, or contamination.
Fragile items or electronic medical equipment will be handled with extra care.

Incorrect Address or Delivery Failure

Please ensure your address, building number, contact number, and location are correct.
If delivery fails due to incorrect information:

  • A re-delivery charge may be applied.

Items Not Eligible for Return Shipping

Due to hygiene and safety rules, the following cannot be returned after delivery:

  • Nebulizers / Humidifiers
  • BP Monitors
  • Glucometers
  • Thermometers
  • Face masks
  • Medical consumables (gloves, syringes, bandages, etc.)
  • Opened / used medical products

(Refer to our full Refund & Return Policy for more details.)

Cash on Delivery (COD)

COD is available across the UAE.
Customers must be available to receive the order at the scheduled time.

Order Processing

Orders placed before 4 PM are processed on the same day.
Orders placed after 4 PM are processed the next business day.

Customer Support

For shipping-related questions, contact us:

  • Phone: +971 56 996 6545
  • Email: info@adamsmed.ae
  • Working Hours: 9 AM – 9 PM (Monday to Saturday)

Business Address

Shop No. B05,
Owned by Dubai Real Estate Corporation,
Naif Area, Deira, Dubai, UAE

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